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Shipping and Handling
Accessories and Apparel -
Are shipped UPS Ground. Expedited shipping is available for all items. Most items are shipped the by the next business day.
All orders will receive an email confirmation (to the billing email address supplied by customer upon checkout) with a tracking number and the date of shipment.
Poles-
Are shipped via Federal Express for a flat fee selected when adding the item to your cart.
PLEASE CALL 706.855.8599 for shipping rates on ALL pole related merchandise to be delivered to a location outside of the options listed.
- Poles and pole accessories usually take 7-10 business days to be delivered.
- You will need to sign for your pole when it arrives.
- If you are not there to sign for your pole, the carrier will try again, but you may have to pick it up from the distribution Center in your area. If you do not pick it up, it will be shipped back and you will be required to pay another $40 to have it shipped back out again or be charged for shipping both ways.
How Shipping is Calculated-
If you order any one of the poles and no other product, upon checkout you will choose the shipping option of “Fed Ex Included in Price”. If you order any one of the poles AND other 5, 6, 7, 8 Studios Products, you will receive two different shipments. You will receive the Pole and/or Pole Accessories via Fed Ex and your 5, 6, 7, 8 Studios Product will ship via the UPS option that you select at checkout. The rate displayed at checkout for UPS will be a rate for only the portion of the order shipping UPS and does not include any extra charge for the pole, and/or corresponding accessories.
5, 6, 7, 8 Studios is not responsible for any delays or additional charges due to customs.
Return Policy
We gladly accept returns on defective merchandise and unopened videos/DVD's within 30 days of their delivery date for a full refund tax included. Size exchanges are gladly accepted for unworn clothing only. All other merchandise, shipping costs and handling costs are nonrefundable. Please call 706.855.8599 or email [email protected] to obtain a Return Authorization Number. Returned merchandise cannot be processed without a Return Authorization Number.
We appreciate your business.
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